Billing Terms and Conditions

Thank you for shopping at Caffeine Pouches Australia. Please review our payment policy below:

  1. Accepted Payment Methods: We accept the following payment methods:

    • Credit Cards (Visa, Mastercard, American Express)
    • Debit Cards
    • PayPal
    • Bank Transfers (Available for wholesale orders)

  2. Currency: All transactions on our website are processed in Australian Dollars (AUD). Any international transactions will be converted to AUD at the prevailing exchange rate by your bank or payment provider.

  3. Security: Your payment security is our top priority. We utilize industry-standard encryption technology to ensure that your payment information is secure during transmission. Additionally, we do not store your credit card information on our servers.

  4. Payment Authorization: Upon placing an order, the total amount of your purchase will be authorized on your selected payment method. This is done to ensure that funds are available for the transaction. Your card will only be charged once your order has been processed and shipped.

  5. Payment Processing:

    • Credit and Debit Cards: Payments made with credit or debit cards are processed immediately upon order placement.
    • PayPal: Payments made through PayPal are processed instantly.
    • Bank Transfers: For wholesale orders paid via bank transfer, please allow 1-3 business days for the payment to clear before your order is processed and shipped.

  6. Order Confirmation: You will receive an order confirmation email once your payment has been successfully processed. This email will include details of your order and payment.

  7. Failed Payments: If your payment fails for any reason, please contact our support team at support@caffeinepouches.com.au for assistance. We will be happy to help you resolve the issue and complete your purchase.

  8. Payment Disputes: In the event of a payment dispute or unauthorized transaction, please contact us immediately at support@caffeinepouches.com.au. We will work swiftly to investigate and resolve any issues to your satisfaction.

  9. Sales Tax: All prices listed on our website are inclusive of Goods and Services Tax (GST) where applicable.

  10. Policy Updates: We reserve the right to update our payment policy at any time without prior notice. Any changes to the policy will be reflected on this page.

By making a purchase on our website, you agree to abide by the terms outlined in this payment policy. If you have any questions or concerns, please don't hesitate to contact us at support@caffeinepouches.com.au.

Thank you for choosing Caffeine Pouches Australia!